Features
Everything it takes to run an online shop, in one place
From taking the order to sending the parcel, from Facebook ad numbers to the month's profit. Below, each feature as it is today, exactly, and what you need from your side for each.
Sell to the same customer again and again. The system remembers. You just make the call.
Every month you pour ad money into finding new customers, while the ones who already bought quietly disappear. WinningSeller tells you each day who to call, what they bought before and what to say on the phone. A new staff member can do it on day one.
An order comes in
The customer is in your 'New orders' list at once. Confirm by phone: fewer fake orders, fewer returns.
The parcel arrives
The courier reports it and the order marks itself 'Delivered'. The customer is now level 1.
A while later, back in your list
Next to the name: what they received and when, which offer to make and what to say. Nobody has to remember anything.
Sold again, on the phone
They say yes, the order is written. Level 2, and the sale is credited to that agent. At month's end you see how much more you sold by phone.
Every sale makes the next one easier
How likely a customer is to buy again, from e-commerce retention research:
Orders
Every order, from the first click to delivery
The website, the quick order form on product pages and the landing pages: every order in one list. Orders from Messenger, WhatsApp or the phone go in through the admin's 'New order' form. Grouped by status, easy to find.
- New, on hold, confirmed, packed, at the courier, delivered, returned, cancelled
- A timeline per order: who changed what and when, with notes
- Search by order number, mobile or name; filter by courier and courier status
- Cancelled or returned, the stock goes back by itself
- The same order from the same number is not taken twice within 10 minutes
Fake-order check
Know the buyer before you call
With your Steadfast or Pathao account (or a Fraud BD key) connected, every new order looks the buyer up at the couriers by mobile number: parcels in total, delivered, sent back. The rate shows right in the order list.
- Pathao's rating through your Pathao account
- Every courier's record with a Fraud BD key
- A 'Check again' button on any order
- The buyer's own orders, deliveries and returns at your shop
Couriers
Steadfast, Pathao and RedX, on your own accounts
Paste a courier's API key once and press 'Test connection'. Then send parcels from an order in one click, or tick many in the list and send them together. The consignment number is filled in by itself and the tracking link is ready.
- With a webhook the news arrives at once; without one, statuses are reconciled on a schedule
- Delivered marks the order 'Delivered', a return marks it 'Returned'
- RedX areas matched from the address by itself
- Invoices (A4, A5) and parcel labels with barcodes
Shop and landing pages
A fast, good-looking shop, designed for phones first
Pick one of 15 ready-made designs in one click, then make the colours, buttons and fonts your own. There are 7 product page layouts: big pictures for a single product, a marketplace style for many options.
- Cash-on-delivery checkout; a quick order form right on the product page
- An order button that stays at the bottom of the phone screen
- Pages come rendered from the server, images in WebP at several sizes: fast on a weak connection
- Categories, search, a cart and prices written the Bangladeshi way (৳1,25,000)
Page builder
Any landing page from 36 sections
A big banner, product highlight, video, review screenshots, countdown, FAQ, price list, step by step, order form and more. Drag to arrange, click to change words and pictures, see it next to you as you go.
- Phone and computer previews
- Save a draft, publish when ready; Ctrl+Z to go back
- A separate page and link for every ad campaign
- Each order records which page it came from
Facebook tracking
Pixel and Conversions API, both on
Product views, add-to-cart and checkout start go from the browser and from the server with one event ID, so Facebook hears even when the browser blocks, and no event is counted twice. Purchase goes from the server; PageView from the browser only.
- Purchase: the moment the order is placed, or after staff confirm it
- Phone numbers and names sent as SHA-256 hashes
- The access token stored encrypted and never shown again
- A test-event button and a log of recent events
Accounting
Accounts built for a cash-on-delivery business
Money arrives after delivery, so profit is counted from delivered orders only; orders still at the courier are shown apart. The charge both ways on returned parcels is booked as a cost. Record buying prices and ad spend to see real profit.
- Daily and monthly profit and loss, profit margin
- Profit and returns per product
- Ad spend per campaign: ROAS and ad cost per delivery (with utm_campaign on your ad links)
- What couriers owe you and payments received
- Your own expense categories, with photos of receipts
A few more useful things
Staff roles
Owner, admin, manager, staff. Buying prices and profit are seen only by those allowed.
Buyer records
Every buyer by mobile number: how often they bought, how often they returned or cancelled.
Bangla and English
The admin and the shop in Bangla; the shop's language can be English too.
Bots and repeat orders stopped
A hidden trap for bots, and no more than a few orders from one IP in 10 minutes.
Data kept apart, tokens secret
Each shop's data is separate; courier and Facebook tokens are encrypted.
A record of support access
Our super admins can open your shop to help; who opened which shop on which day is recorded.