Refund Policy

Building your shop, adding products and placing test orders are free; you pay only when you publish. So see everything before paying, and if it is not for you, don't publish. A payment at the introductory price (First month ৳99) is a monthly payment too, so rule 2 below applies to it.

Because you can build the shop and place test orders free first, a monthly payment (offer months included) is not refunded once approved. If you don't want to carry on, don't pay for the next month; the month you paid for can be used to its end.

A yearly payment can be refunded within 30 days of approval: the months used (the current one included) are charged at that plan's monthly price, and the remaining whole months are returned. After the refund the shop's paid time is shortened to match. After 30 days a yearly payment is not refunded.

Example (made-up prices): you paid ৳10,000 for a year and the plan's monthly price is ৳1,000. Asking 20 days after approval, 1 month's ৳1,000 is deducted and ৳9,000 is returned.

Tell us within 7 days of buying a lifetime package and you get a full 100% refund, with nothing deducted. Build your website first, upload your own products and send customers from Facebook ads; then, if you don't like it, take your full money back.

The 7 days count from the day the payment is approved and the package turns on. After the refund the lifetime package ends. Your shop's data is not deleted; you can carry on with a monthly or yearly plan if you like.

After 7 days a lifetime package is not refunded.

If you sent the wrong amount, sent the same payment twice or paid by mistake, we check it and return the extra or mistaken amount in full, at any time.

• A monthly payment already approved, a yearly payment older than 30 days, and a lifetime package's payment older than 7 days
• An account closed for breaking the terms (a mistaken or double payment is still refunded)
• Money you pay directly to a courier, Facebook or another company (their rules apply)

Write to the email or phone below with the shop's name, the payment's transaction ID and the reason. Once approved, we send the money within 7 working days to the bKash, Nagad or Rocket number or the bank account it came from. We pay the transfer cost.